Ask at reception to get your very own treat card and start building points.
For every £1 spent on treatments you gain 1 point, for ever £1 spent on retail you gain 2 points. Build these points up to be treated with a free treatment such as; brows, dermaplaning, massage, make up lessons and much more.
To help you get your TREAT, we will also have double points days throughout the year.
It's time to TREAT yourself!
Gift Vouchers make the perfect gift. All our Gift Vouchers are valid for 6 months from the month of purchase.
**COVID-19**
Due to the closure of our salon during the COVID-19 crisis any Gift Vouchers purchased before the closure will get a 6 month extension to use their vouchers. Any Vouchers bought from November 2019 will get the amount of months they had left to use on their voucher at the point of closure added on, and this will be valid from the date we reopen until the number of months in your extension expires.
We know things happen that can cause you to run late. We run a tight schedule and lateness can have a knock on effect for our diary for the rest of the day. Giving us a little call when you know you are going to be late can help us do our best to try and accommodate you. In some cases we may have to adjust your appointment; cut out any complex nail art etc. Over 10 minutes late may mean that we might be unable to carryout your appointment and instead will try and get you in at a later time or day. This will all depend on how late you are, what you are booked in for, when the next client is due in on that column and if any other therapists are available to try do a little juggle between the team, so We will always do our best to sort you out.
Things happen, we've all been there and that's just life. A quick call or a message to let us know you cant make your appointment, allows us to advertise that slot and fill that space.
You can cancel your appointment Online up to 24 hours before. You can also drop us a little message or give us a call, and we can cancel your appointment for you. We always greatly appreciate when you let us know, so that we can then offer that space to someone else, so don't feel bad just give us a bell.
When someone no shows it causes a loss to our business. We are just a small business and can have huge effect, especially if you're not the only one who has not shown that day. Just letting us know allows us to tell that person who calls looking for a last minute appointment that we have a space available allowing them to take it and the business not being at a loss. We know things happen and that's completely ok- that's life, but giving us a message or a call to let us know you can make it, gives us the opportunity to fill that appointment space.
Anyone who No Shows more than twice will have a 1 month online booking ban and may have to pay a deposit for any future bookings.
At Nude we have a 7 day nail repair policy for any gel mani's or acrylic/ gel enhancements that we deem a result of our application will be repaired free of charge. After 7 days a small charge will be applied. Nail repairs must be booked and can done either through our booking system or by calling us directly.
For health and safety reasons we have some age restrictions on some of our treatments:
Gel Mani/Pedi- Over the age of 10.
Acrylic/ Gel extensions/overlays- Over the age of 14.
Tint- over the age of 12.
LVL Lash Lift, lash extensions, Brow Lamination- over the age of 14.
Dermaplanning- Over the age of 16
*Under 16's must have an adult with them, at the first visit a parental consent form must be signed*
Nail Extensions- We do not carry out any infills on other salons work for two main reasons; firstly we do not know what product has been used as all salons use different brands and systems, which could effect the longevity of your nails. Secondly we do not know the health of your nails underneath.
Lash Extensions- We do not carry out infills on other salons work because we are unaware of what product they have used, sizing and weights they have used may not be what we would recommend and we haven't been able to properly asses the lashes to tell the strength and health of them.
Patch tests for any tinting, LVL lash lifting and Brow lamination must be carried out at least 24 hours prior to your first appointment at our salon. After having your patch test, and you have no reactions then you will not need another patch test with us unless, products change to which will let you know about the change in product and the new patch test required.
You still need a patch test even if you have had this treatment done before in another salon, as product are different and ingredients will be different we must patch test you for our products for our records.
Pregnancy- please let us know if you are pregnant as the skin can be more sensitive during this time and could react, a new patch test will let us know if you are still safe to have this treatment. Safety First!
You can book your patch test via our online booking system.
Please keep us up to date with any changes to your medical history or injuries.
Please inform us of any medication or treatments you are taking that is for your skin. These can cause the skin to be more sensitive to waxing, and treatments like dermaplaning and can cause the skin to burn or graze.
If you use glycolic acids, chemical peels or any skin care products the exfoliate the skin then please let us know as they can also cause your skin to graze or burn during waxing or dermaplaning. It is recommended that you stop using these products a few days to a week prior to some treatments and wait a few days to a week after before using the products again. This information will differ depending on the treatment and the product being used. Check services before and after care for more information or contact us.
Botox, fillers, chemical facials, Dermaplaning etc- please inform us of when you have has these done if you are getting any face treatments such as brow waxing and dermaplaning as there is a wait period after these treatments before we work on you. For example getting your brows waxed a couple of days after getting botox on your forehead or between your brows can cause your botox to move. As always feel free to send us a message or give us a call and we will be more than happy to talk you through when you should avoid getting a treatment and when it will be safe to book.
The following Privacy notice outlines the way in which Nude Tanning and Beauty Ltd (trading as Nude Nail and Beauty Bar), collects, uses, and protects your personal information that you supply us with.
Nude Tanning and Beauty Ltd takes your privacy seriously and only uses your information to provide a service to you safely and effectively. We are the data controller and process your personal data for the purpose laid out in this privacy notice.
What Personal Information is collected?
At Nude Tanning and Beauty Ltd we collect information to allow us to run our business correctly and to carry out suitable treatments that meet the industry’s standards safely.
The personal data that we collect are as follows:
· Name
· Email Address
· Contact Telephone Number
· Medical History
When and how is your Personal Information collected?
Your personal information is collected at different points:
· When booking your appointment
· Subscribing online to our mailing list
· When filling out your client card
· Filling in any changes to your client card if they occur
Your personal information is collected through the following ways:
When you book an appointment for the first time at Nude Nail and Beauty Bar you will be asked for your name, email address and contact telephone number. This will be collected through our booking system Ovatu when you either book online, through social media, phone or in person.
At your first appointment you will be asked to fill out a client card, providing us with relevant medical history. This will also be referred to at the start of other treatments and in the case of changes to your medical history will be asked to amend your client card so that it is accurate.
On our website we have a section that allows clients to sign up to our mailing list and asks for your name and email address in order to do this.
Why do we require this personal information?
Nude Tanning and Beauty Ltd requires your personal information by law to ensure all treatments that are carried out are suitable and the correct products and aftercare are provided. We will only ever collect information that is required for us to provide you with a high standard service.
Why we process your personal information?
Your personal information is processed for us to successfully run our business and to meet the industry guidelines.
Your personal information is processed for the following reasons:
· To allow us to create customer accounts, which you can access at any time to book appointments, check your booking history or your personal information stored.
· To allow us to track your booking history and any upcoming reservations.
· For your client card to be filed and easily accessed by staff at your appointments to ensure safe practice.
· For Insurance purposes.
· To send you confirmation emails of your reservations that have been booked.
· To send your email/ text reminders of your appointments.
· To contact you regarding any changes to your appointments.
· To send you marketing information or news through email/text.
Safeguarding your personal information
Nude Tanning and Beauty Ltd has put in place the appropriate measures to ensure that your personal information is protected. Your personal information is stored within our booking software Ovatu. This information can only be accessed by the authorised employees of Nude Tanning and Beauty Ltd, and by the individual themselves. Access restrictions are put in place on our software, so that only authorised employees have access to your personal data. Your information will only be accessed upon booking your appointment and before your/ during your appointment, to allow your therapist to prepare your treatment to ensure safe practice.
Your rights
As the individual you hold rights over the information that is collected and held about you and at any time you have the right to the following:
· Access your own personal information.
· Learn how your information is obtained, stored and who access.
· Change your information if it is incorrect.
· Have your personal information transferred to another business.
· Unsubscribe to direct marketing.
· Request the removal of your personal information.
Childrens Privacy
Nude Tanning and Beauty Ltd takes the privacy of your children very seriously and is why we will not collect any personal information on any miner under the age of 13 without their parent or guardian’s permission.
What happens if I don’t give you my personal information?
If you choose to not provide your information, then you will not receive any marketing or news. Furthermore, you will not receive any booking confirmations or appointment reminders. Please note that without certain personal information, due to our legal obligations we will be unable to carry out certain treatments and services.
Data Sharing
Nude Tanning and Beauty Ltd take the privacy of your personal information seriously and fully comply with GDPR to ensure this. Your personal information will never be passed/ shared or sold on to any third parties other than Ovatu and Go Daddy.
Data Processors
Data processors are third parties who process data on our behalf. We as a business use two third parties; Ovatu and Go Daddy. Both third parties fully comply with GDPR and will never share or disclose your data and will always hold all personal data securely, and no action will be taken without strict instruction from us the data controller.
Ovatu
Nude Tanning and Beauty Ltd use software provided by Ovatu that allow us to schedule appointments, manage our diary, store our client database safely, and able us to send direct marketing to those clients.
Go Daddy
Go Daddy is our website builder that allows us to track visitors to our website for our own reports. Allow users to subscribe to our mailing list. Provides us with the platform to create marketing campaigns to mailed out to our subscribed mailing list.
How long do you keep my personal information for?
By law we are required to keep your basic details such as name, number, email and medical history for a minimum of 7 years, after which this information can be safely destroyed.
Complaints
In the occurrence that you want to make a complaint about how your personal data was gathered or processed by Nude Tanning and Beauty Ltd, or you are not satisfied about how a complaint has been handled, you retain the right to lodge a complaint directly with the supervisory authority and Nude Tanning and Beauty Ltd.
Data Protection Commissioner:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
+44 (0) 303 123 1113
Nude Tanning and Beauty Ltd data protection officer/ GDPR owner:
Louise McShane
1608 Paisley Road West
Glasgow
G52 3QN
0141 237 3433
07794446640
